Assembly, Quality Assurance, & Efficiency Improvement for Public Transit
Client A Fare Collection Solutions Provided for Public Transit
Capability Warehouse Services
Scroll to learn moreA fare collection solutions provider, The Will Group offered assembly, testing, and maintenance
services for fareboxes used in public transit and ticket vending machines (TVMs). The goal was
to produce products of equal or superior quality to the partner’s own assembly production. To
achieve this, Will Group employees visited the provider’s facility multiple times to train on their
assemblies, processes, production, and quality control standards.
Community Impact
Job training programs empower individuals in underserved communities by providing them
with the skills and knowledge necessary to enter the workforce and pursue meaningful careers.
This empowerment leads to increased self-confidence, independence, and a sense of pride in
one’s abilities and a reduced in errors.
Training helps workers understand the importance of precision and accuracy in assembling and
manufacturing tasks. This knowledge reduces errors and rework, saving time and resources.
Contract Size
~1,300 Transit Fareboxes
The Benefits to the Client
Quality Assurance: Proper training ensures that workers understand the assembly or
manufacturing process thoroughly. This understanding helps them maintain high-quality
standards, leading to better products.
Efficiency Improvement: Training enables workers to perform their tasks more
efficiently. With proper techniques and knowledge of equipment, they can streamline
processes, reduce waste, and increase productivity.
Jobs Created
Made in Chicago. By Chicagoans. For Chicago Public Transit Riders. 8 jobs created.
Timeline: 2023
